The FAQs or frequently asked questions below, provide answers to some of the most common questions that come up about Anchor-Ventana Glass.
For additional information not covered by our FAQ’s, give us a call at (512) 645-3157, contact us, or visit our showroom in Round Rock, TX at 1609 ChisholmTrail, Suite 100.
Repair / Replace Questions
Do you provide replacement hardware for glass showers?
Yes, you can find a selection on our website, visit our showroom, or call to speak to a customer consultant and they will assist you.
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Do you perform repairs?
Yes, but it depends on the type of repair. For more information, please call our office or fill out a form on our website.
If there is a chip or crack in my glass, can you repair it, or do I need to replace the whole thing?
Unfortunately, if there is a crack in your glass we will need to replace the entire piece. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.
Can a glass table top be repaired?
No, a glass table top can not be repaired. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.
Do I need to replace my glass if there is rust or flaking?
Glass shouldn’t be rusted or flaking. For more information, please call our office or fill out a form on our website.
What do I do if one of my windows is leaking after a storm?
Contact us at our office, (512) 645-3157, for more information on it. We will send someone to look at it.
Product Questions
Do you create custom glass shapes?
Yes, we cut custom glass shapes for tabletops and mirrors. For more information give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.
Do you frost windows?
We only sell frosted (saten) glass and window film.
Do you install glass pool enclosures?
Yes they are located in the Glass handrail section of both residential and commercial.
Do you make glass tables?
Yes they are located in the Table top section. For more information contact us at our office, (512) 645-3157 or fill out a form on our website.
Do you provide window tinting?
No, we do not sell window tinting.
Do you sell glass for noise reduction?
Yes, contact our commercial service department.
Do you sell glass with patterns and images?
Yes, they are in Colored Glass and Door Insert Sections. Contact us at our office, (512) 645-3157, for more information on it.
Do you sell one-way mirrors/doors?
Yes, we do sell one-way mirrors and doors. For more information contact us at our office, (510) 645-3157.
What is the energy efficiency of butt glass?
Depends on the type of glass used. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.
Sizing Questions
Are your products standard sizes? Can I customize my own dimensions?
We have standard sizes, but most of our work is custom. Please contact us at our office, (512) 645-3157, for more information.
How much weight can I put on my glass?
Depends on the thickness of the glass. Please contact us at our office, (512) 645-3157, for more information.
How thick is your glass?
The glass we create is anywhere from 1/8″ to 2″ thick.
What are the dimensions for mirror frames?
We have a wide variety of mirror frames to choose from. Contact our office or fill out a form for more information.
What is the maximum length I can request?
The maximum length varies on the type of glass you want. Please contact our office for more information on this.
Services Questions
Can you come hang my mirror?
Yes, we can hang your mirror. Call us today or fill out a form to get started.
Can you cut/grind down my glass?
Unfortunately, we can not cut or grind down your glass.
Do you cut holes and other shapes out of my glass?
We can cut holes in Mirrors. Call our office today for more information, (512) 645-3157.
Do you install doggy doors?
Anchor-Ventana does not install doggy doors.
Do you install operable/moving windows?
It depends on the application if we are able to install operable or moving windows. Contact us at our office to find out more information.
Do you install swinging glass doors?
Yes, we do install swinging glass doors. Call our office, (512) 645-3157, or fill out a form for more information.
Do you make the measurements or do I?
We will send a trained technician to take the measurements. You may also provide measurements, but will have to sign an agreement that we are not responsible if the glass doesn’t fit properly. It is best to let us measure.
Do you work on cars and other motor vehicles?
No. We only work on residential and commercial business buildings. Visit our idea gallery for a list of what we install.
Location Questions
Can you ship your glass to other states?
No, Anchor-Ventana does not ship glass.
Do you travel to other states?
No, Anchor-Ventana only works in Texas.
What is the farthest location you offer your services?
We provide glass in Central Texas and the Greater Austin Area.
General Questions
Do I have to schedule an appointment for a quote?
No, call or submit a request online to get started today.
Do you provide samples?
Yes, we do provide samples for you. Contact us today to get started.
How do you determine if impact resistance is needed?
To determine if impact resistance glass is needed, it will be in the specs from an architect. For more information, please call our offices (512) 645-3157.
How does the installation process work?
The installation process varies on the type of product being installed. Contact us today, (512) 645-3157, for more information.
How long does it take to install a product?
The time to install a project varies on the type of product. Please call our office today for more information.
If I buy my glass elsewhere, will you install it for me?
Anchor-Ventana will not install glass that was bought somewhere else.
What are the best methods to clean my shower doors to protect from grout and rust?
Our recommendation for the best way to clean shower doors is by using microfiber cloths.
What payment methods do you take?
We take Cash, Check, Credit Card at Anchor-Ventana.